Quality Management System
From philosophy to QM certification
camLine’s QM philosophy
- Customer focus that drives success
As a service provider in the manufacturing sector, it’s particularly important for camLine to be able to analyze problems accurately, and provide the best solutions. The software solutions that camLine develops help make your manufacturing business more successful. Not only that, as a manufacturing software specialist, camLine really does speak your language. Everything camLine does is aligned with your needs and designed not just to fulfill your expectations, but to exceed them. Long-term collaboration with customers in a spirit of real partnership is at the heart of our business, and ensuring your satisfaction is the key to camLine’s own success. In addition, camLine’s experience and expertise support you in areas that extend your own core competencies. Your benefit? You will be able to further expand your technological lead and secure a future competitive position of your production sites.
- Process focus for sustainable innovation
Qualitatively superior customer value can only be achieved by working together. And focusing on processes simplifies and brings structure to collaboration between departments and organizations. Thanks to flexible business processes, camLine can react to new requirements quickly. Creative ideas flow into the development and improvement of the LineWorks product suite and Cornerstone in a structured way. This approach ensures sustainable success and the continuous improvement of product and process quality.
- Employee focus for a brighter future
camLine believes there is a direct correlation between employee and customer satisfaction. That’s why it promotes an open organizational culture that motivates experienced teams to solve challenges intelligently and creatively. This is the only way to ensure high-quality innovations flow from customer requirements systematically and efficiently into product updates. Close cooperation with customers also supports creative thinking and ensures employees are constantly gaining experience. Effective training as well as the use and implementation of new software technologies promote the optimization of the software development process. This leads to continuous product and service quality improvements and helps lower development costs.
camLine Datensysteme GmbH has been operating successfully for more than 20 years as an IT solutions provider for factory automation and logistics. Over this period, camLine has been able to develop, systematize and verify its philosophy of customer, process and employee focus. This philosophy has finally lead to the development of an own QM system that ensures continuous improvement in the quality of products and services. The system is certified according to DIN EN ISO 9001:2008.
The key benefits of camLine's QM system:
- Satisfy customers and strengthen customer loyalty
- Implement process orientation
- Better quality at minimum cost
- Clearly structured and manageable operations
- Defined roles and responsibilities
- Ensure a factual approach for decision-making processes
- Commitment to a systematic approach for decision-making
- Convince with documentary evidence
- Identification of strengths and leveraging of advantages
- Consolidation of improvements
- Avoidance of errors and associated costs
- Optimization of operations
- Improved competitiveness