data protection customer

Information on Data Protection for Customers

More detailed information on data processing is available via the following link: Customer Information Sheet

Shield

Preamble

The following contains information about how we process personal data in connection with the use of our website. Personal data is all data pertaining to you personally, e.g. name, address, email address, usage behaviour.

Legal contact person

Controller / DPO

Controller of the data processing

camLine Holding AG
Industriering 4a
85238 Petershausen

Legal representatives:
Linsmaier, Heinz, Geschäftsführer
Jofer, Bernhard, Geschäftsführer

Controller's Data Protection Officer

Data Protection Officer camLine
Industriering 4a
85238 Petershausen, Germany
privacy@camLine.com

Data transfer

General data collection during retrieval of our website

If you only use this website for information purposes, we will only collect the personal data relayed by your browser to our server. If you wish to view our website, we will collect the following data, which we need for technical reasons in order to display our website to you, and to ensure its stability and security (the legal basis for this is legitimate interest according to Art. 6 (1) 1 f GDPR).

As part of balancing interests performed in accordance with Art. 6 (1) f GDPR, we have considered and weighed up our interest in the provision of your personal data alongside your interest in processing of your personal data that complies with data protection. Because the following data may sometimes be necessary for technical reasons in the delivery of our services, or to ensure stability and security, in particular protection against misuse, we have come to the conclusion that this data may be processed – using a guarantee of state-of-the-art data security and taking due account of your interest in data protection-compliant processing.

The following data will be collected when you view our website. Clicking on the relevant sub-point will display detailed information on the purposes for collecting the data:

Analysis of devices to ensure optimised website display (“responsive design”)

Analysis of the browser used, in order to optimise our website for this purpose

Displaying our website on the applicable device

Ensuring proper operation of the website, especially the response times of our system

Analysis of the device manufacturer and types of mobile terminal devices for statistical purposes

Ensuring that the website operates properly

Storage period

The data will be erased when you end your session. System maintenance will store the data in log files for 7 days in order to monitor and improve the stability of the system.

Recording data and the storage of this data in log files are essential for the availability and operation of the website. The user therefore has no right to object in this regard.

Cookies

Cookies – General Information

Our website uses cookies. Cookies are text files stored on the internet browser itself or by the internet browser on the user's computer system. A cookie may be stored on the user's operating system when the user accesses an online site. This cookie contains a distinctive character string, which allows the browser to be clearly identified the next time that the website is viewed.

Cookies – different types of cookies

 

(a) Cookies necessary for technical reasons

We use cookies to make our website more user-friendly. Certain elements of our website require the ability to identify the accessing browser even following a page change.

Name of the Cookie: Typo3 CMS

  • Purpose of the processing: Data and information management in the backend of the homepage (editorial management of the homepage)
  • Legal basis of the processing: legitimate interest
  • Storage period: only for duration of current session

Cookies that are necessary for technical reasons are not strictly needed in order to display the website. However, some of the functions of the website cannot be properly used without these cookies. The user therefore has no right to object in this regard; these cookies can be blocked using the setting of the relevant browser.

(b) Cookies for measurement of reach

Cookies for collecting range information about the use of our website, e.g. website views or error messages. These cookies do not store any information enabling the user to be identified. The collected information will only ever be aggregated and analysed anonymously.

This website uses Google Analytics, a web analysis tool provided by Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA; “Google”).

Google Analytics

This website uses Google Analytics, a web analysis tool provided by Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA; "Google").

Google Analytics

Google Analytics employs cookies, i.e. text files that are stored on your computer and enable analysis to be carried out of your use of this website. The information generated by the cookie regarding your use of the website is generally transmitted to and stored on a Google server in the United States. If you activate the IP anonymisation tool on this website, Google will shorten your IP address within the Member States of the European Union and within signatory States to the Treaty on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server in the United States and shortened there. The IP address relayed by your browser within the Google Analytics process will not be linked to any other data owned by Google. On behalf of this website operator, Google uses this information to analyse your use of the website in order to compile reports about users’ website activities and to provide the operator with other services connected with website use and internet use. The legal basis for the use of Google Analytics is the consent you give via the cookie banner in accordance with Art. 6 (1) a GDPR. The data we send, which is linked to cookies, user IDs or advert IDs, will be automatically erased after 14 months. Once the retention period for data has elapsed, this data will be automatically deleted once a month. Detailed information about the terms of use and data protection is available at
https://www.google.com/analytics/terms/us.html or
https://policies.google.com/?hl=en.

You can prevent cookies being stored by selecting the appropriate settings in your browser. However, please note that doing so may mean you will not be able to enjoy the full functionality of this website. You may also withdraw your consent to processing carried out using the cookie and the data concerning your use of this website (incl. Your IP address) with future effect, by downloading and installing the browser add-on. Opt-out cookies prevent the future collection of your data when you visit this website. Click here to activate the opt-out cookie: Deactivate Google Analytics.

Name of the provider: Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Type of service provider: Processor

Data transmission to third country: YES

Third country: United States of America

Safeguards in accordance with Art. 44 et seqq GDPR: Privacy Shield

 

Applicable data category: IP address (will be stored anonymously)

Purpose of the processing: Generation and modification of cookie information

Legal basis of the processing: Consent

Storage period: 14 months

Applicable data category: device-related data, such as device type, operating system model, type and version of browser

Purpose of the processing: Website optimisation and content customisation as well as aggregated usage analysis.

Legal basis of the processing: Consent

Storage period: 14 months

Applicable data category: Use-related information, such as time of access, duration, point of origin

Purpose of the processing: Website optimisation and content customisation as well as aggregated usage analysis.

Legal basis of the processing: Consent

Storage period: 14 months

 

Withdrawal of consent

If you no longer agree to the processing for the specified purposes, you can withdraw your consent with effect for the future by clicking on the link displayed above.

YouTube

YouTube

Our website contains links to videos provided by YouTube, which is operated by Google. The system operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. A connection to YouTube's servers will be established only when you actively click on a linked video. As long as you do not leave our website, no data exchange with YouTube can take place. We have marked the relevant points with the appropriate information.

Legal newsletter

Newsletter (eLetter)

If you subscribe to our newsletter, camLine will send you current information about our Service Offering Portfolio (SOP). If you no longer wish to receive our newsletter, you can, at any time, object to the use of your email address for this purpose. You can indicate the withdrawal of your consent by using the link provided in every newsletter email, or by sending an email to  unsubscribe(at)camLine.com.

We use the double opt-in procedure for subscriptions to our newsletter. This means that following your email registration, we will send an e-mail to your specified e-mail address to confirm your request to receive the newsletter. If you do not confirm this within 24 hours, your registration will be deleted automatically.

Inxmail GmbH
Wentzingerstr. 17
79106 Freiburg
Type of service provider: Processor
Data transmission to third country: NO
Safeguards in accordance with Art. 44 et seqq. GDPR: NO

Purpose of the processing: Proof of the double opt-in
Legal basis of the processing: Consent
Storage period: 3 years to the end of the year following the erasure of the data for delivery of the newsletter

Purpose of the processing: Proof of the double opt-in
Legal basis of the processing: Consent
Storage period: 3 years to the end of the year following the erasure of the data for delivering the newsletter

 

Purpose of the processing: Proof of the double opt-in
Legal basis of the processing: Consent
Storage period: 3 years to the end of the year following the erasure of the data for delivering the newsletter

Purpose of the processing: Sending the newsletter
Legal basis of the processing: Consent
Storage period: until withdrawal of consent/objection

Purpose of the processing: Directly communicating with recipient
Legal basis of the processing: Consent
Duration of storage: until withdrawal of consent/objection

Purpose of the processing: Directly communicating with recipient
Legal basis of the processing: Consent
Duration of storage: until withdrawal of consent/objection

Purpose of the processing: Directly communicating with recipient
Legal basis of the processing: Consent
Duration of storage: until withdrawal of consent/objection

* Required field

Analysis of the Newsletter


Please note that we analyse your usage behaviour in connection with receiving the newsletter (“count tracking”). To enable this evaluation, the e-mails sent include “web beacons” or tracking pixels. These are single-pixel image files that link to our website and enable us to analyse your usage behaviour. This is then carried out by collecting web beacons, which are linked with a dedicated ID. The links in the newsletter also contain these. The data will be recorded in an anonymised form, so that the IDs are not linked with your other personal data, meaning that any direct personal reference to you is prevented. The information collected in this way is stored by the newsletter provider on its servers in Germany.

Legal contact

Contact form

You can contact us using our email address or the contact form. Personal data transmitted in this way will, of course, only be used for the purpose for which you provided it when contacting us.

Purpose of the processing: Transmitting the content of the form to the web server
Legal basis of the processing: Consent, pre-contractual arrangements, performing the contractual relationship
Storage period: Until the end of the established connection

Purpose of the processing: Directly communicating with recipient
Legal basis of the processing: Consent, pre-contractual arrangements, performing the contractual relationship
Storage period: Until fulfilment of purpose/end of the duty to provide proof

Purpose of the processing: Directly communicating with recipient
Legal basis of the processing: Consent, pre-contractual arrangements, performing the contractual relationship
Storage period: Until fulfilment of purpose/end of the duty to provide proof

Purpose of the processing: Proof of the double opt-in
Legal basis of the processing: Consent
Storage period: 3 years to the end of the year following the erasure of the data for delivering the newsletter

Purpose of the processing: Responding in the query
Legal basis of the processing: Consent, pre-contractual arrangements, performing the contractual relationship
Storage period: Until purpose has been achieved/ the obligation to provide proof has ended

Purpose of the processing: Improving the processing of the inquiry
Legal basis of the processing: Consent, pre-contractual arrangements, performing the contractual relationship
Storage period: Stored until the contact inquiry has been resolved. The data will only be stored for an extended period if pre-contractual arrangements are made or a contract is entered into after initial contract.

* Required field

Legal application

Applications

You can submit your application to our company electronically. We will, of course, only use your information for processing your application and it will not be passed on to third parties. Please note that application data is transmitted unencrypted.

 

We manage the application process on a centralised basis. Please note that by submitting an application, you are submitting an application to the camLine Group of companies; this will enable us to process your application data as quickly as possible. Detailed information on data processing in connection with the application process is available from the following link: Information Sheet for Applicants.

Data Security

Transmission of data

Your personal data will not be communicated to any third parties for any purposes other than those described here.

 

We will only pass your personal data on to third parties if:

  • you have given your explicit consent for us to do so
  • the transfer is necessary for the purposes of legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in not transferring you data
  • the transfer is necessary for compliance with a legal obligation
  • it is lawful and necessary for the performance of a contract with you.

Data transmissions performed outside of the European Union do not generally take place with the high level of protection that exists within Europe. In the case of such a transmission, it may be there is currently no EU Commission adequacy decision within the definition of Art. 45 (1), 3 GDPR. That means that, to date, the Commission has not decided that the level of protection specific to each country corresponds to the level of data protection based on the GDPR, which is why we have created the appropriate safeguards set out above.

 

Possible risks that might not be completely precluded in connection with the transmission of data particularly include:

  • Your personal data may possibly be processed over and beyond the actual purpose
  • There is the possibility that you will not always be able to establish and implement your data protection rights, including, for example, your right to access, correction, erasure and data portability
  • There is possibly also a greater likelihood that data processing will not be properly carried out, and that protection provided for the personal data does not quantitatively and qualitatively correspond to the requirements of the GDPR
Legal law

Information concerning the rights of data subjects (valid from 25 May 2018)

Every data subject has the right of access according to Art. 15 GDPR, the right to rectification according to Art. 16 GDPR, the right to erasure according to Art. 17 GDPR, the right to restriction of processing according to Art. 18 GDPR, the right to objection according to Art. 21 GDPR, as well as the right to data portability established in Art. 20 GDPR. The restrictions set out in Sections 34 and 35 Federal Data Protection Act [Bundesgatenschutzgesetz, BDSG] apply to the right to access (confirmation) and the right to erasure.

Information concerning your right to file a complaint

You also have the right to file a complaint with the competent data protection supervisory authority about our processing of your personal data.

Information concerning the withdrawal of consent

You may withdraw your consent to our processing your personal data at any time. This also applies to revoking consent issued to us before the General Data Protection Regulation came into effect, i.e. before 25 May 2018. Please note that the withdrawal will not affect data processing that has already been carried out. This will not affect any processing carried out prior to the withdrawal of consent.

Rights in connection with data processing performed for the purpose of direct marketing

In accordance with Art. 21 (2) GDPR, you have the right to object at any time to the processing of personal data about you. If you object to processing for direct marketing purposes, we will no longer process the personal data for such purposes. Please note that the objection will only apply with future effect. This will not affect any processing carried out prior to the objection.

Information concerning your right to object in connection with a balance of interests

If we base the processing of your personal data on a balance of interests, you may object to the processing. If you choose to exercise your right to object, we request you to provide us with the reasons why your personal data should not be processed in the manner carried out by us. If your objection is justified, we will examine the matter and either cease or modify the data processing, or explain the compelling, legitimate grounds which form the basis of our continued processing.

Your rights

Links to other websites

Our web pages may contain links to other providers. Please note that this Privacy Statement applies to the website of camLine Holding AG only. We have no influence or control over whether other provides comply with the applicable data protection provisions.

Amendments to the Privacy Statement

We reserve the right to amend or adapt this Privacy Statement at any time, in accordance with the applicable data protection provisions.